I wanted to take a moment and write a short note of appreciation for the excellent customer service received from your company Mission Plumbing Heating and Cooling. A few days ago, our furnace stopped working in the middle of the night. It was very cold, there were concerns of freazing pipes and urgent need of having our furnace to be repaired.
Your service man Richard, promptly responded to our call at 2:30 AM, and quickly diagnosed the issue. I might add that two of your competitors never returned our call until the offices opened at 7:00 AM (even though they advertised 24/7 service). I have begun sharing your good customer service with friends and collegues. Thank You!
Updated on 03/01/14